Over 91% institutional satisfaction with our expert support team

Training and Support

Highly-rated, unlimited training and support - at no additional cost.

Deep Expertise & Passionate Users

When you choose PowerFAIDS, you’ve got the support of a full team of financial aid experts and a variety of online training opportunities, including:

  • Self-guided courses that let you learn at your own pace
  • Topic-based training videos
  • An extensive library of help and instructional articles
  • Robust online community forums

Annual User Conference

As a member of the PowerFAIDS community, you also get free admission to the annual user conference, where you’ll hear about the newest advances in PowerFAIDS and get practical advice from power users across the country.

PowerFAIDS is a very user-friendly system and  College Board has a top-notch support team.

Aid Data Process Specialist, Private Liberal Arts College

Financial Aid Experts

Our team members are former financial aid administrators who are trained and certified PowerFAIDS technical experts. Our unwavering commitment ensures you make the most of what PowerFAIDS (and its sister systems CSS Profile and IDOC) have to offer.

Let's Soar

Schedule a PowerFAIDS Consultation

Ready to learn how PowerFAIDS can streamline your financial aid processes? Schedule a consultation with our team today.