Independence in Action: Southeastern University and PowerFAIDS
"PowerFAIDS gives our staff the flexibility to manage many of our own financial aid processes, configurations, reporting, communications, and day-to-day operational needs without having to rely on IT for every change or improvement."
Institution
Southeastern University
Location
Lakeland, Florida
Enrollment
10,000+
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At Southeastern University, the Financial Aid team values technology that lets them stay responsive, adaptable, and focused on students. PowerFAIDS gives staff the opportunity to automate processes and streamline work that would otherwise require significant manual effort, freeing up time for direct student support rather than administrative tasks.
Ownership as a Strategic Advantage
The greatest benefit of PowerFAIDS is that it empowers Financial Aid to own its processes. The team can adapt, innovate, and make improvements without always waiting for technical intervention — flexibility that lets them work more efficiently and stay focused on what matters most: supporting students throughout their financial aid journey. For Southeastern University, PowerFAIDS provided:
"Our experience with PowerFAIDS training and support has also been very positive. The training, resources, and knowledgeable support team help empower our staff to better understand the system and continually identify new ways to use PowerFAIDS more effectively."
A Centralized Student Experience
For students, the Student Aid Portal has become a central part of the financial aid experience. It gives them one place to view their financial aid information, identify outstanding requirements, receive important communications, and securely upload documents. Southeastern is also looking forward to the updated Student Aid Portal experience and the improvements it brings to how students interact with the office.
Real Financial Aid Experience
Southeastern especially values PowerFAIDS' commitment to staying current with financial aid regulations and compliance requirements, along with a support team that listens and understands the challenges financial aid offices face. "Their support team is knowledgeable not only about the system, but also about financial aid itself, which makes a tremendous difference when we need assistance."
